An inspector calls – the role of the inspections team in driving vendor value

Adrian Holz

A keen eye for detail and an encyclopaedic knowledge of a wide range of vehicles are both essential attributes for members of the grs inspections team, which plays a key role in ensuring maximum value for every vehicle de-fleeted through Cold Meece. 

Both speed and efficiency are vital components of the process, which begins with vehicles being assigned a unique barcode to track their progress through the site. “As soon as a vehicle arrives at Cold Meece, the clock starts ticking, so there’s no time to waste,” says Adrian Holz, Vehicle Inspections Manager, whose eight-strong team aims to have the process completed in just four hours. “The inspection is an important part of de-fleeting so we never rush, but from the vendor’s perspective the sooner it’s completed the better. Our unique combination of highly trained experts and streamlined processes ensure there’s no delay,” he continues.

A thorough interior and exterior examination is carried out inside a purpose-built inspection tunnel, with any defects such as scratches or dents carefully logged to build a detailed description of each vehicle. The inspectors then recommend the level of refurbishment and repair work required, which will depend on a number of factors including the vehicle’s age and mileage, along with guidelines set by each vendor. “We either work to a pre-agreed set of standards or use our own judgment to assess the amount of work required,” explains Adrian. “We are the vendor’s eyes and only recommend essential work which will add to the value of the vehicle.”

The inspectors also use their in-depth knowledge of vehicle specification to note any other factors which might boost the sale price for vendors, such as the addition of audio systems, sat navs, alloy wheels or run-flat tyres. “Our inspectors are familiar with the manufacturer specification of a wide range of vehicles, though we also have access to reference guides and online resources if we need them,” says Adrian. While the latest systems and processes play an essential role in ensuring quick turnaround times, there’s no substitute for the experience and expertise of the team, according to Adrian Holz.

“They understand cars,” says Adrian. “They know what to look out for and what needs to be done. It’s not about trying to make cars perfect by removing every single scratch or chip – it’s about doing what’s necessary to achieve the best possible price for the owner. “That’s exactly what my team does and I believe they’re the best in the business.”