An
inspector calls – the role of the inspections team in driving vendor value
Adrian Holz |
A keen eye for detail and an encyclopaedic knowledge of a
wide range of vehicles are both essential attributes for members of the grs
inspections team, which plays a key role in ensuring maximum value for every
vehicle de-fleeted through Cold Meece.
Both speed and efficiency are vital components of the
process, which begins with vehicles being assigned a unique barcode to track
their progress through the site. “As soon as a vehicle arrives at Cold Meece, the clock
starts ticking, so there’s no time to waste,” says Adrian Holz, Vehicle
Inspections Manager, whose eight-strong team aims to have the process completed
in just four hours. “The inspection is an important part of de-fleeting so we
never rush, but from the vendor’s perspective the sooner it’s completed the
better. Our unique combination of highly trained experts and streamlined processes
ensure there’s no delay,” he continues.
A thorough interior and exterior examination is carried
out inside a purpose-built inspection tunnel, with any defects such as
scratches or dents carefully logged to build a detailed description of each
vehicle. The inspectors then recommend the level of refurbishment
and repair work required, which will depend on a number of factors including
the vehicle’s age and mileage, along with guidelines set by each vendor. “We either work to a pre-agreed set of standards or use
our own judgment to assess the amount of work required,” explains Adrian. “We
are the vendor’s eyes and only recommend essential work which will add to the
value of the vehicle.”
The inspectors also use their in-depth knowledge of
vehicle specification to note any other factors which might boost the sale
price for vendors, such as the addition of audio systems, sat navs, alloy
wheels or run-flat tyres. “Our inspectors are familiar with the manufacturer
specification of a wide range of vehicles, though we also have access to
reference guides and online resources if we need them,” says Adrian. While the latest systems and processes play an essential
role in ensuring quick turnaround times, there’s no substitute for the
experience and expertise of the team, according to Adrian Holz.
“They understand cars,” says Adrian. “They know what to
look out for and what needs to be done. It’s not about trying to make cars
perfect by removing every single scratch or chip – it’s about doing what’s
necessary to achieve the best possible price for the owner. “That’s exactly what my team does and I believe
they’re the best in the business.”